Terms & Conditions

Prior to purchasing/using any of our product/items from our website, we strongly recommend that you read our terms and conditions. By continuing with your purchase, this will mean that you have read our terms & conditions and in turn agree to comply with our terms & conditions.

By purchasing from (or using) the Quinn the Fox website you are deemed to have accepted & agreed to be bound by the terms & conditions as set out here.

Please read each section carefully.

The greatest care has been taken in the creation of all Quinn the Fox products and the content available to view on the Quinn the Fox website. However, no warranty of any kind is given or implied, except that there has been no wilful negligence. To the greatest extent permissible by law, www.quinnthefox.com, all associated parties, the directors & employees shall not be liable for any loss or claim arising directly or indirectly from the use of this website, except in the case of the wilful negligence of the company, its directors or employees.

The term ‘we’ is used here to denote www.quinnthefox.com. We have taken all reasonable efforts on the accuracy of product information on this site but make no warranties or representations of any kind on the accuracy of such information. Information on this site must not be relied upon.

We cannot be held responsible for any losses arising from the use or inability to use the website, or resulting from unauthorised access to, or alteration of your transmissions or data in circumstances which are beyond our control. We cannot be held responsible for any loss of profits, wasted expenditure, corruption or destruction of data, or any other loss that does not directly result from a wilful error on our part.

Purchasing from quinnthefox.com

Our legal trading name is Quinn the Fox Ltd.

The registered trading address for Quinn the Fox Ltd is:
7-9 The Avenue, Eastbourne, East Sussex, United Kingdom, BN21 3YA

Our contact phone number is: +44 7730307800

Our email address is: info@quinnthefox.com

Payment

Payments will be taken automatically either through Paypal or via credit card (Stripe).

Refunds and Exchanges

Your rights to return goods are protected under the EU Distance Selling Directive.

We aim to ensure that are products leave us in tip top condition and packaged with care. If your item has arrived damaged or faulty please do let us know within 7 working days by emailing us at: info@quinnthefox.com

Unfortunately, we are unable to refund shipping costs or refund costs for items lost in the mail. The item is your responsibility until it reaches us.

In the event that you would like a refund, please send our item with your order number to the return address and please ask for a free of charge ‘Proof of Postage’ receipt at your local Post Office before sending.

Return address

Please return items to the address below with your order number and name. Failure to do so will result in delayed refunds/exchanges so please give as much information as possible to ensure a quick resolution of the issue. 

Quinn the Fox Ltd 
Unit 13A, Building Two,

Canonbury Yard
190 New North Road
London
N1 7BJ
UK

Special Offers / Discount Coupons

Discount codes and coupons MUST be redeemed at the point of ordering. We cannot accept coupons and codes after your order has been placed. If you encounter any issues with redeeming your coupon or code, you must inform the Quinn the Fox team prior to placing your order and we will assist you within 24 hours of the issue being reported. Offers and codes can be deleted or changed without notice as the Quinn the Fox team see fit. Codes cannot be redeemed for cash.

Our Right to Cancel Your Order

Placing an order does not mean that your order has been accepted or will be processed. Your order constitutes an offer to buy products from Quinn the Fox. Any order placed at Quinn the Fox will need to be accepted by us. We reserve the right to cancel an order at any time. If we do, we will give you a refund via the method in which you paid.

Copyright & Trademarks

All rights in the designs and information of this website are protected by copyright, trademarks and other intellectual property rights. You may view, copy or print portions of our website for the sole purpose of placing an order. The materials on the website may NOT be used for any other purpose.

Quinn the Fox is a LTD company and may not be copied, used in public or for advertising purposes without prior consent. Any individual or company using this name will be contacted by Quinn the Fox and will be asked to retract any comments made in public relating to our products within 24 hours. Failure to comply with these rules will result in legal action for compensation.

Privacy Policy

We value your personal privacy and therefore guarantee that we will not sell or pass your data to a third party outside of Quinn the Fox, in the normal course of business, unless that third party requires the data to provide you with your order for delivery or in the course of communicating with you as a customer. As part of our customer charter we will process your personal data fairly and lawfully.

We reserve the right to withdraw or change any part of our website at any time without prior notice. If any of these terms & conditions are held to be invalid, then the validity of the remaining provisions shall not be affected. We reserve the right to modify our Terms & Conditions at any time without notice.